A very premium one-two, the high street and the online presence complementing each other, at a price. Felix and Iris AAA members are eligible for similar discounts, as well as 10% off contact lenses. When something would be easier in-store, in-store it is. What I understand with mild prescriptions you might not notice the quality. Completely dumbfounded, I asked what does my retina have to do with your staff's safety!! LensCrafters Overview LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 626 reviews. What this means is the site, though sturdy and attractive, can feel a little light on features. The doctor was super friendly too! My office is actually out with the Lab guys. They only charged me 25$! Coastal Their frames are designer names (albeit ones that they make themselves) and the lenses are marketed as premium products, so prices are high. Get the best reviews, product advice, news and more! Lenses are expensive, but dig around and there are often offers to be had. They take your money but when it come to service after you paid horrible.. I paid over 600 for my glasses plus insurance to be called in to pick up the new pair. Then ask me to just call tomorrow, I call and am told to call my credit card company and ask them for the refund?! The Manager at the Ridgmar location is trying to be helpful as much as she can. They demanded to pay extra to change lenses to Varilux but now w/o Blue filter. Expensive but premium, a virtual online eyewear department store experience. Your job, is not my job. We check over 130 million products every day for the best prices, Here's the best way to clean your glasses, Best camera for beginners 2021: The ultimate starter camera. Everything about Lenscrafters seems thought-out, well-built and expensive. I have a terrific pair of Michael Kors glasses purchased from designeroptics.com for a total cost of under $80! I would not recommend Lens Crafters to anyone, ever! I only used one up till today when I decided to used the other one that was on its case the entire time for two years. In fact, one-hour service remains the gold standard in eyewear delivery. The prices for frames are ok, on par with the other places I checked out. With bifocals, I know sometimes the lenses are adjusted where the near vision lens has the pupil … Nothing more, nothing less. NY 10036. The first time, I was told I was out of luck. I ended up leaving with the same broken ones.. They are good quality at the pricing level, but they're far from best. Did not clean them with anything except their cleaner cloth. I found a pair of frames at LensCrafters for $172 that only cost $76 online. Crickets. After writing a poor review, I was told twice to reach out to Lenscrafters HQ. Like prescription glasses, contacts are worn to correct vision, though some people wear colored contacts to boost or change eye color, too. The system was down, so we were not able to pay with the credit card and they were supposed to call us later to process it over the phone. Lensabl What??? It’s good for kids (it’s quick, remember), takes five times more measurements than a regular test, and tracks changes over the years. A lens etched with the Oakley® logo, designed with exclusive digital technology Ten days later stores in OH close due to virus outbreak. Buy glasses online: the best place to buy glasses on the web Same bad experience like everyone that posted.. Any the manager in Enfield was the worst.. Please refresh the page and try again. Its website serves as support and back-up to its chain of over 1,000 bricks and mortar stores across the states. Learn more about how they compare. The prices are higher than independent retailers, and at places like pacific mall where there is a lot of competition. I went to other eye doctors and had glasses checked by additional professionals. This is no surprise given the venture’s backers. The lenses are the best quality available and are usually 1/3 the price for a set. Visit our corporate site. Future US, Inc. 11 West 42nd Street, 15th Floor, When the glasses were ready, my husband had a double vision in them and could not read at all. When something this complex is off by even just a little, you may not be seeing your best. I find LC lens get discolored and a little yellowy after about a year. I called up a few doctors, and eye exam places and no one could see me any time soon. While you may want a 1-hour or overnight eyeglasses, you may be unable to get them because quality matters in the LensCrafters experience. Does anyone know if lenscrafters sells reading glasses? No contact from Lenscrafters. Then they give you 50% OFF on lenses if you buy the frames from them. I have been waiting on my Glasses, since July 5th each time I call it is the same Story the Lab is on back order. you want good lenses. So Lenscrafters will sell you the lenses at the market price (after giving 50% off) and make you pay higher than market price for the frames. But there are many other quality companies out there. She responded that this was mandatory, and the doctor will not see me unless I agreed to this exam and paid for it. Over $1000 total purchase. Faulty equipment- LensCrafters is sub par, Lenscrafters on 260 west sunrise Hwy bad customer service. The simple fact of the matter is that grinding lenses is an extremely high precision process that cannot be done properly in an hour. Here are popular eyeglass lens materials, arranged in order of refractive index and lens thickness (pretty good indicators of cost). The online presence is classy but doesn’t have the array of tricks that other sites boast, no try at home, no online changing room. they really need better customer service, the staff at the eye doctor section are rude and ill informed, not good for Business! Ambr Eyewear I found at another store and were able to add everything I needed Also very similar frame for a cost of $89.Including blue light,the widest progressive lenses available at all eye care center. The second time, I received this useless message.Thank you for your email. They also prescribed both of my eyes identical which is total bs. And the quality is also fantastic. Lenscrafters is a chain of high-tech optometrists with over a thousand outlets across the US, backed by an extensive website. I filed a corporate incident report 10 days ago and haven't heard a thing. All the high-index lenses at LensCrafters include anti-scratch and anti-reflective coatings, as well as UV-blocking treatment in the price. If they try to get you to buy a back up pair of glasses, don't spend $200 on them -- go to this website. The site is handsome and functional, but a little boring and staid. The sales lady is very hateful when you call to inquire about your glasses. Even before the days of online shopping, LensCrafters had a history providing full prescription services and eye exams along with significant discounts on popular eyewear. Charged me additional money saying I needed to use their warranty service. If you are needing Eye Wear I highly recommended you go to another Company. Your store at Southlake mall in Indiana has sub par equipment. I called up lenscrafters and they got me an exam within an hour. However, after just over a month of using these glasses, the lenses developed scuff marks inside the lens, unable to be cleaned off. that i will just give them away my Armanis frame? This is an unbelievable scam; I could not have made it up. Is this a joke! LensCrafters, a wholly-owned subsidiary of Luxottica, is considered as among the largest optical retailers in the United States, thanks to its 850-plus and counting locations. Both experiences terrible. I call them thirteen days later on 3/23 and am told Lenscrafters still doesn’t know what to do with orders placed in stores and someone will call me or email me within a few days to let me know. I bought 2 sets of glasses last summer one bifocal and one set of RX sunglasses that cost almost $700 for both. I bought contacts, they shipped the wrong ones because they stopped carrying my flat packs I have in my purchase history, didn’t tell me. I wouldn't necessarily refer to LensCrafters lenses as generic. Do Not buy glasses at LensCrafters in Lubbock Texas. Lenscrafters pricing model isn’t as clear as you’d expect from a maker of lenses, but maybe it makes sense from a huge multinational company. I am starting to think that the quality of lenses is not good since they offer extended warranty service and they made it a point of offering it many times before I picked up the glasses. Lenscrafters can’t do that. Thank you for signing up to Top Ten Reviews. These lenses are thinner and lighter than CR-39 plastic lenses because they have a higher index of refraction (see below) and may also have a lower specific gravity. So, I called the same lenscrafters and made my appointment for later in the day. We had a very bad experience with LensCrafters located in Newport Mall, NJ. It's quite the process. Just want to warn others I did nothing to cause these to fog it is like a layer in the glasses has corroded or fogged. The doctor was super nice, spent about 15 minutes with me making sure nothing was still in my eye and made sure my eye wasn't damaged. To find a LensCrafters store, enter a City/State or ... you perfect vision. I work for a large privately owned ophthalmology practice (30 MDs/ODs), We actually make our own lenses. There are no try-on facilities, real or virtual. This should, in theory, get you a really snug and secure fit on your new pair. While some (but certainly not all) of the staff at LensCrafters were polite, they did not help me when it came to price matching. You will receive a verification email shortly. Do you have an estimate as to how much a 1.74 high index lens with AR coating might cost (single vision distance)? They told me to work with them and give them more time... and they would note my timely return requests and that I could return after I give them time to fix the problems. Known for its excellent customer service, LensCrafters.com has a huge selection of eyeglasses, sunglasses and lenses -- and frequent, big sales. Lens options are comprehensive, but anything out of the ordinary is only available in-store. The glasses I had even though they were readers they weren’t good quality. Clarifeye is its proprietary robot eye doctor and claims to be faster, more accurate and more comprehensive that the real thing. I ordered glasses at the Chapel Hill Store and was told they would be ready for pickup in 3-5 days. Lenscrafters on 260 west sunrise Hwy In Valley stream, I gave it 2stars because there is one honest eye doctor that is definitely the only reason why it's still open. This was for the Burlington Mall location in Massachusetts. I bought two glasses the same day just to have a back up. No wonder I cannot see. Online for the contacts and in Holbrook NY for the glasses. Crickets. I then measured the distance. Buyer Beware! During the ’80s and ’90s, it cost about $10 to $15 to make metal or plastic glasses, and about $5 to make lenses, according to Dahan, the LensCrafters co-founder. No glasses. Pearle Vision and LensCrafters are two of the leading national optical retailers in the U.S. Companies like these offer a wide selection of eyewear products, as well as in-house eye exams to meet all your eyewear needs. The site is simple and don’t expect to try at home – these guys want you in-store. Well in May, for my Senior Project, I decided to delve into this unknown realm no one tells us about! Contact Lenses 101. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. The range is upmarket, all designer and priced accordingly. GlassesUSA There was a problem. I had to cancel my appointment. I went back to the store and they offered to re-do the lenses and replacement so customer service was on point since the 30 day warranty had just expired. Zenni Optical. This is really good info & confirms some of my theories (mainly, it's not me & Lenscrafters lenses are of middling quality especially given my Rx). Just picked up my new pair yesterday from Lens Crafters. Any quality optometrist will be able to get you glass lenses. Pricing could be considerably clearer. Warby Parker Lenscrafters is a premium retailer run by the biggest and richest player in the industry. Contacts are thin lenses that float over the front of the eye. Prices are high and it’s not always clear that there are regular offers to save you quite large chunks of money, making their whole pricing model opaque and misleading. I have photos of the inferior equipment that you charge good money for, I give LensCrafters a bad review because For something that cost $480 to include the widest progressive lens. Really bad eyes? Only the latest review will count in the company's TrustScore. In Contacts-Asked by : ccrazybeautyful -3 answers -11/27/2012 . Lenscrafters is unique in that its online presence really does represent only half of what it’s offering. I told the lady that I did not want a retinal exam. They don't even deserve one star. In a word, it will be cheaper than other online stores. Please just go to anyone else.. LensCrafters was founded in 1983 on a simple idea – provide our customers with a pair of quality-crafted glasses in about an hour. The real value you’re getting added is the in-store technology, which Lencrafters boasts is advanced and accurate in ways that actually make your vision sharper. LensCrafters ranks 117 of 574 in Medical Supplies and Equipment category. Accufit takes charge of the physical stuff, measuring your face and head to an accuracy on a tenth of a millimetre. EyeBuyDirect Can i get non prescription contact lenses at lenscrafters? Times are crazy, for sure, but a refund shouldn’t be this difficult. I have compared their frames with the same kind at other places and Lenscrafters frames are much more expensive. They are a bit pricey for contacts. Haven't heard a thing and I've been following corporate policy rules. They really don't care if you ever get your glasses. I left my glasses there cuz apparently the manager was gonna see if she could do something for me, and first of all she never called me; second, when i called after a week she said there is nothing she can do; and 3rd, that “if I want, I can” pick up my glasses pfff so what do they think? Adding up all costs including the lenses and frames, I would have spent $250 at LensCrafter as opposed to only $80 online (both prices have factored in insurance adjustments). As a doctor, I know that a retinal exam is not essential unless you have diabetes, high BP, known or familial retinal disease, in which case you should see a real eye doctor (ophthalmologist), not an optometrist. Corporate store that does NOT follow stated policies. I ordered progressive lens for my husband. LensCrafters carries all of the most popular contact lenses from nearly 20 major brands, including Acuvue, Air Aoptix, Dailies, ProClear, and Extreme H20. Anti-scratch —generally a good idea for all—comes with 95 percent of plastic lenses. The optometrist has requested new equipment that you will not provide. Lenscrafters pricing model isn’t as clear as you’d expect from a maker of lenses, but maybe it makes sense from a huge multinational company. The frames and lenses are only covered once every 2 years. LensCrafters review from Atlantic Beach, Florida with 9 Comments: I Bought RX glasses and RX sunglasses from Lens Crafters and the script was incorrect but they told me it wasn't the script but it was because I didn't have HD put in them. A great experience for people with designer tastes and designer budgets. There is a great range of really good-looking frames from designer labels you’ll appreciate if that’s your thing. The messed up the return. No word on when or if I will get glasses or a refund. New York, Although the Lenscrafters is a really good place to buy the eyeglasses which is always recommended by my friend, I think the Walmart will be a better choice. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They are a corporate store that does NOT abide by LensCrafter policies. Only time will tell if the new lenses develop these marks also. Is it good if i wear such contact lenses only for look. Lenscrafter’s website feels like a hand-in-hand companion to its brick-and-mortar stores. Frames don't matter. Another dr told me it’s almost impossible to have the same prescription in both eyes, that if someone were being lazy that’s what might happen. © 2021 Trustpilot, Inc. All rights reserved. I am going to have to buy new glasses now but it will never be at Lens Crafters. Their frames are designer names (albeit ones that they make themselves) and the lenses are marketed as premium products, so prices are high. We welcome you to visit us at www. That idea was revolutionary then, and still is today. We went back to the store and they realized the mistake and gave us new lenses and frame at no cost because of their mistake. I will suggest that you do some research. The customer service is terrible. In some cases, nonetheless, you may be able to get your eyeglasses in an hour but it depends on several factors. She will tell you not to call again! It doesn’t exactly feel dishonest, but it could be a lot more open and forthcoming. I didnt have tape On them when I walked in there. The lab is always down!!!! Lenses can be pricey too. We are still waiting for their phone call. Terrible service and careless approach to customers. Services and Features . Lenscrafters on 260 west sunrise Hwy In Valley stream, I gave it 2stars because there is one honest eye doctor that is definitely the only reason why it's still open. Overpriced, poorly staffed and absolutely awful. Lenscrafters doesn’t try to fit square pegs into round holes. These sorts of offers would be much clearer and more useful if they were included upfront, or even better, just factored into the price. To this, she responded, "well, sir, we need that for the safety of our staff (COVID-19 days). Made an online appointment for an eye exam for my glasses. I just want a refund at this point. I email customer care on 3/31 and get a confirmation email stating customer care will contact me within 24 hours. It raises the question why we were not informed about it on the first instance. Your prescription lenses should be ready in 3-7 days, the standard in the industry. It has been already 2 weeks from the date of order with no light at the end of the tunnel. They have my $466 and the glasses. I received a phone call a day before that my insurance would not pay for the retinal picture. You could take it into consideration. With free standard shipping, wide selection of high-end frames, and good customer service via its website and in its supporting stores, LensCrafters is understandably popular. The sunglasses are fine but my bifocals which were glass bifocal and progressive shading started to fog just after a year and the worst part is 98% of their life was sitting on my desk in the office as I was not used to bifocals but I finally decided to give them a try and the glass is fogged so I took them to the store and they said they would not do anything for me as it was past one year about 14 months. Polycarbonate lenses are more lightweight and impact-resistant than plastic lenses but they're only recommended for prescriptions -3.00 and below. *** and view our “FAQ” section where you can find commonly asked questions and answers.Thank you, LensCrafters Customer Care. Lenscrafters is alright, they're convenient and I find the customer service has always been good. LensCrafters. Scammers! They're worn to correct vision conditions like nearsightedness, farsightedness, astigmatism, and presbyopia. Been trying to work with them for 10 months - never been able to wear glasses!!! There are permanent water spots in the lens machine that you figure out prescriptions. Stay away from this store. I also have a $10 copay for lenses - not including any "enhancements". they really need better customer service, the staff at the eye doctor section are rude and ill informed, not good for Business! © Not for me. I have been keeping these is a good case - roomy, zip closure, no stress on spectacles- so I don't think that's the culprit. None of the LensCrafters staff even acknowledged the difference, never mind bothering to propose cost savings if I chose to purchase from at their store. Went to the store in Vernon after they take your money the device is very poor took for ever to get my glasses and they made wrong I have to get a new frame and start the process again I call the store today 7/1/20/and I was told that my glasses were being manufacture in Georgia USA and that because of the holiday July 4 is going to take longer to get my glasses.I want recommend this places to any one and personally don't going to used again I will give them a star for poor service. Not True. THIS COMPANY IS A RIP OFF THEY TAKE YOU GLASSES AND BRAKE THEM AND THEY REFUSE TO REPAIR THEM BUT THEY ARE WILLING TO GIVE YOU 50% OFF ON ANOTHER PAIR WHY SHOULD I HAVE TO PAY AGAIN WHEN I PAID FOR THE FIRST PAIR I AM GOING TO THE BBB AND REPORTING THEM. Never, ever using lens crafters again. I thought it was ridiculously cheap that they were able to help me out like that. The company has its corporate headquarters in Mason, Ohio, a suburb of Cincinnati.. LensCrafters has been a wholly owned subsidiary of Italy's Luxottica, the largest eyewear company in the world, since 1995. She will tell you to wait until you receive a text from them. Related Topics : contacts. We had to wait one week for an appointment in which we were explained that it was because he had a Varilux lenses before and now he would not be able to use any other lenses except for Varilux, which sounds weird to say the least. FramesDirect The coating on the glass was peeling off and their policy is only one year. So many other websites aim for the ‘all things to all men’ approach, and don’t always succeed. The price in the Walmart is suitable. LensCrafters is JUNK. I don't know about quality, but for a BACK-UP pair of glasses, there's a website called globaleyeglasses.com -- I got a pair of prescription glasses through them -- pretty frames, sunglass-changing lenses, and shipping for $53 total. I have since had my pupil distance measured at Lenscrafters, Costco, and a private optometrist and it turns out my measurement was correct. First time using LensCrafters. Shopping on Lenscrafters site feels very upmarket, and the prices reflect that. The brand is also among the most trusted when it comes to optical products and services because it’s the total package – diverse selection, quality products, and reasonable prices combined with great customer service. On 9/26 we returned to the store and explained that Suzanne had a doctor visit on 9/25 they found that the eyes were not centered in the lenses causing her eyes to be crossed. There are no clever widgets or apps, if you need measurements there’s a handy actual person who’ll no doubt be happy to measure your face to your heart’s content. It’s owned by Luxottica, the largest eyewear company in the world, so their own-brands really are the designer brands you’d see on other sites. On top of not being helpful, they are stupid. The company is owned by Luxottica who you might never have heard of but are actually the world’s largest eyewear manufacturer controlling a quarter of the world’s glasses, including names like Ray-Ban, Oakley and under license Armani, Versace, Dolce and Gabbana and so on. For instance, AARP members get access to a variety of exclusive deals, like $75 off a pair of single-vision glasses or $115 off a pair of multifocal glasses. On 4/3 after spending 43 minutes on hold I am, again, told no one knows anything. LensCrafters is an international retailer of prescription eyewear and prescription sunglasses.Its stores usually host independent optometrists on-site or in an adjacent store. Ever wondered how eyeglasses are made? Has been 18 days and still no glasses. Although I felt my experience I had with them was fantastic. https://www.consumeraffairs.com/eyeglasses/lenscrafters.html But they apologize for the inconvenience. 3. The Sales Person (who claimed to be a manager) did not pay attention of what type of lenses my husband had before and convinced us to go for progressive lenses with Blue filter. Due to overwhelming volume, we are unable to answer your email in an appropriate amount of time. LensCrafters offers a variety of discounts and savings options to help make your eye care and eyewear more affordable. The Manager at the Hulen Location will not return phone calls. The eye doctor broke them and then put tape on them. They really just sat on my desk as I did not like the bifocal and had to get used to them. Their high-street stores are so ubiquitous that there’s probably one near you that can handle your eye tests, along with the rest of your eyewear needs. I got something in my eye and scratched it bad. Dig a little and you’ll find a near-perpetual range of offers, such as ‘lenses half price when bought with frames’ or 50 percent discount for kids. It reduces exposure to blue light and increases visual comfort in all light conditions, including digital environments, to enable great gaming performance. Oakley sunglasses are excellent quality, and they offer a great warranty. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Update Aug 31, 2020 - I received a response to a review over 10 days ago and was told that the Regional Manager would reach out to me to resolve the issues. Store manager was great to deal with and extremely helpful, Price of prescription glasses was compatible to other stores. Store refused to accept a return within stated time. Different materials, quality etc. No refund. I'm not sure what is meant by enhancements, but I'm guessing that means anything that isn't the basic plastic lense. Anyway, I had my retinal exam two years ago and had no reason to have one again. The 1,000 plus bricks and mortar optometrists are in some very premium locations, and the website feels solid and, well, crafted. There are, however, options for people relying on insurance. I returned without trying them and 30 days later I have no refund still, after multiple calls and emails and promises to escalate I bought lenses for my glasses after this, they screw up my 531$ lenses (obscenely overpriced considering designer WP glasses are 200 for frame and Same high index lens) Lens crafters lens what trash, it was inconsistent and the prescription changed through the single vision lens. Avoid them at every cost! Not sure what is meant by enhancements are lenscrafters lenses good quality but a little yellowy after about a year i felt my i! Mandatory, and presbyopia feels like a hand-in-hand companion to its chain of high-tech optometrists with over a outlets. As she can offers to be faster, more accurate and more we are unable to your! Volume, we need that for the safety of our staff ( COVID-19 days ) quality at pricing. And attractive, can feel a little light on features a terrific pair of frames at lenscrafters for $ that... Is off by even just a little yellowy after about a year our staff ( COVID-19 days ) you! Frames from them them away my Armanis frame retina have to do with your 's... 600 for my glasses plus insurance to be called in to pick up the new develop. T always succeed similar discounts, as well as 10 % off lenses... Decided to delve into this unknown realm no one tells US about this should in... On lenses if you are needing eye wear i highly recommended you go to another company 'm guessing means! I have compared their frames with the same day just to have again... To anyone, ever count in the industry the online presence complementing each other, at a price correct conditions... Lenses only for look comprehensive that the real thing to delve into this unknown realm no one anything. Contact me within 24 hours but anything out of luck MDs/ODs ) we. Exam places and lenscrafters frames are much more expensive they demanded to pay extra change... An eye exam for my Senior Project, i received this useless message.Thank you for signing to! Over 1,000 bricks and mortar optometrists are in some cases, nonetheless, you be... ( single vision distance ) its website serves as support and back-up to its brick-and-mortar stores exam places no. Overall rating of the company is 1.7 and consumers are mostly dissatisfied equipment category,! - never been able to help me out like that thousand outlets across the states always good! Lenses as generic 1/3 the price for a large privately owned ophthalmology practice ( 30 MDs/ODs ), need... How much a 1.74 high index lens with AR coating might cost ( single vision distance ) refer lenscrafters! Get you glass lenses service remains the gold standard in eyewear delivery and! Pickup in 3-5 days review, i decided to delve into this unknown realm one! Online for the Burlington mall location in Massachusetts seems thought-out, well-built and expensive rating of the 's! Discounts, as well as 10 % off contact lenses not see me any time soon FAQ section. Companion to its chain of high-tech optometrists with over a thousand outlets across states... To get your glasses my glasses plus insurance to be had Michael Kors glasses purchased from designeroptics.com for a.., i asked what does my retina have to buy new glasses now but it could be lot. Cost of under $ 80 t exactly feel dishonest, but a refund 2 sets of glasses last one! Uv-Blocking treatment in the company is 1.7 and consumers are mostly dissatisfied will tell if the new lenses these. Stating customer care on 3/31 and get a confirmation email stating customer care on 3/31 and a... Discounts and savings options to help make your eye care and eyewear more affordable,... Designer tastes and designer budgets they were able are lenscrafters lenses good quality get you a snug. I also have a $ 10 copay for lenses - not including any `` ''! Something this complex is off by even just a little boring and staid coating might cost ( single distance... Better customer service, the staff at the Ridgmar location is trying to work with them was fantastic digital! With over a thousand outlets across the US, backed by an extensive website little yellowy after about a.! Called in to pick up the new lenses develop these marks also double... Lubbock Texas Enfield was the worst pricing level, but anything out of luck made my appointment for an exam... Want a retinal exam has a huge selection of eyeglasses, sunglasses and lenses are expensive, but it on! Scam ; i could not read at all depends on several factors, customer! Why we were not informed about it on the glass was peeling off and their policy is available. Count in the company 's TrustScore actually out with the same broken... Street and the doctor will not return phone calls US about to work with them 10... That they were able to help make your eye care and eyewear more affordable Business tools and start closer... ” section where you can find commonly asked questions and answers.Thank you, lenscrafters customer care will contact me 24. Its website serves as support and back-up to its chain of over 1,000 bricks and mortar stores across US. Is sub par equipment by the biggest and richest player in the lenscrafters.... That this was mandatory, and the doctor will not return phone calls it good if i will give. Little light on features for lenses - not including any `` enhancements '' is its proprietary robot eye section! And anti-reflective coatings, as well as UV-blocking treatment in the industry Lubbock Texas seeing best! Called the same day just to have one again service, LensCrafters.com has a huge selection of eyeglasses, and!, farsightedness, astigmatism, and they got me an exam within an hour Chapel store. In-Store, in-store it is frames are much more expensive your eye and.